Keith West Hair - Privacy Policy
Keith West Hair (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.
Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, and appointment details
Communication Data: SMS messages, emails, call logs, and voicemail interactions
Service Information: Details related to hair salon services and appointments
We only collect information that is necessary to provide and improve our services.
How We Collect Information
We collect information in the following ways:
When you fill out forms on our website
When you book an appointment
When you communicate with us via SMS, phone, or email
When you voluntarily provide your information to us
How We Use Information
We use your information to:
Provide and manage appointments
Send confirmations, reminders, and updates
Respond to inquiries and customer service requests
Improve our services and customer experience
Communicate important service-related information
We do not sell or rent your personal information to anyone.
SMS & Communications
By providing your phone number, you consent to receive SMS messages from Keith West Hair. These messages may include:
Appointment confirmations and reminders
Service updates
Customer care communications
Message frequency may vary.
Message and data rates may apply.
You can opt in through:
Website forms
Appointment booking submissions
Opt-Out Instructions:
You may opt out at any time by replying STOP to any message.
Help Instructions:
Reply HELP for assistance or contact us directly.
Important Notices:
Consent to receive SMS messages is not a condition of purchase
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services
We do not share SMS consent with third parties or affiliates for marketing purposes
Data Sharing Policy
We take your privacy seriously.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share your personal information for promotional or marketing purposes.
Cookies & Tracking Technologies
We do not use cookies, tracking pixels, or similar tracking technologies on our website.
Data Security Practices
We implement appropriate security measures to protect your information, including:
Secure data storage systems
Restricted access to personal data
Encryption and platform-level protections through our service providers
Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes and enforce agreements
Third-Party Services
We use GoHighLevel as our primary platform for:
Customer relationship management (CRM)
Appointment scheduling
SMS and email communications
Automation workflows
GoHighLevel acts as a data processor and stores customer data securely on our behalf.
Your Rights & Choices
You have the right to:
Access the personal information we have about you
Request corrections or updates
Request deletion of your information
Opt out of communications at any time
To exercise these rights, contact us using the information below.
Opt-Out Instructions
SMS: Reply STOP to unsubscribe
Email: Use the unsubscribe link in emails (if applicable)
Direct Contact: Reach out to us via phone or email
Children’s Information
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
Keith West Hair
10235 N Scottsdale Rd Ste 1
Scottsdale, AZ 85253
Phone: (602) 295-6898
Email: [email protected]
Website: https://Keithwesthair.com