Keith West Hair - Privacy Policy

Keith West Hair (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or communicate with us.


Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and appointment details

Communication Data: SMS messages, emails, call logs, and voicemail interactions

Service Information: Details related to hair salon services and appointments

We only collect information that is necessary to provide and improve our services.


How We Collect Information

We collect information in the following ways:

When you fill out forms on our website

When you book an appointment

When you communicate with us via SMS, phone, or email

When you voluntarily provide your information to us


How We Use Information

We use your information to:

Provide and manage appointments

Send confirmations, reminders, and updates

Respond to inquiries and customer service requests

Improve our services and customer experience

Communicate important service-related information

We do not sell or rent your personal information to anyone.


SMS & Communications

By providing your phone number, you consent to receive SMS messages from Keith West Hair. These messages may include:

Appointment confirmations and reminders

Service updates

Customer care communications

Message frequency may vary.
Message and data rates may apply.

You can opt in through:

Website forms

Appointment booking submissions

Opt-Out Instructions:
You may opt out at any time by replying STOP to any message.

Help Instructions:
Reply HELP for assistance or contact us directly.

Important Notices:

Consent to receive SMS messages is not a condition of purchase

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services

We do not share SMS consent with third parties or affiliates for marketing purposes


Data Sharing Policy

We take your privacy seriously.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your personal information for promotional or marketing purposes.


Cookies & Tracking Technologies

We do not use cookies, tracking pixels, or similar tracking technologies on our website.


Data Security Practices

We implement appropriate security measures to protect your information, including:

Secure data storage systems

Restricted access to personal data

Encryption and platform-level protections through our service providers


Data Retention

We retain your information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes and enforce agreements


Third-Party Services

We use GoHighLevel as our primary platform for:

Customer relationship management (CRM)

Appointment scheduling

SMS and email communications

Automation workflows

GoHighLevel acts as a data processor and stores customer data securely on our behalf.


Your Rights & Choices

You have the right to:

Access the personal information we have about you

Request corrections or updates

Request deletion of your information

Opt out of communications at any time

To exercise these rights, contact us using the information below.


Opt-Out Instructions

SMS: Reply STOP to unsubscribe

Email: Use the unsubscribe link in emails (if applicable)

Direct Contact: Reach out to us via phone or email


Children’s Information

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


Contact Information

Keith West Hair
10235 N Scottsdale Rd Ste 1
Scottsdale, AZ 85253
Phone: (602) 295-6898
Email: [email protected]
Website: https://Keithwesthair.com